The following terms and conditions form the basis of your contract with Walk your Talk. Please read all the information provided on this web site and read the terms and conditions carefully below as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these terms and conditions and the information on this web site and agree to it.

Walk your Talk Terms and Conditions

1- Cancellation & Refund

UK Retreats,Workshops & Courses

Cancellation by you:
Should you wish to cancel a retreat, workshop or training course that you booked, the person who booked must contact us immediately. In all cases Walk your Talk will retain the non-refundable deposit taken at the time of booking. If cancellation is less than ten weeks before the start date there will be no refund.

Cancellation by us:
If Walk your Talk has to cancel the retreat/workshop/course or rearrange dates due to circumstances beyond its control you, will be offered to take up those new dates. If you cannot make the new dates then you will be offered a full refund for all the remaining days of your course or workshop.

Indian Retreats

Cancellation by you:
There is a non-refundable deposit of 50% of the final price you pay for your place on the retreat.
 Cancellations four months to ten weeks: 75% non-refundable
, cancellations within ten weeks of the date: 100% non-refundable.

Cancellation by us:
In the unlikely extreme circumstance that Walk your Talk has to cancel a retreat, Walk your Talk will refund the full amount of the retreat costs only. Costs associated to flights, transfers, or any other costs incurred to you are not the responsibility of Walk Your Talk and will not be refunded. (We strongly suggest that you acquire travel insurance to cover any situation that may arise, such as change of ticket dates, sickness, family, etc.)

2 – Exemption of liability:

a)Unforeseen events:

Walk Your Talk cannot be held responsible for disruption to your retreat, workshop or course due to bad or unusual weather conditions.

b)Health issues: ‘Walk your Talk’ does not offer medical advice or opinions, and cannot in any case substitute an appropriate assessment by your personal physician, whom ‘Walk your Talk’ invite you to consult if you have any doubts about your ability to participate in holistic disciplines, whether in person or virtually, such as in a virtual one-to-one session.
It is your responsibility to inform ‘Walk your Talk’ of any health conditions which could prevent, limit or in any way affect your participation in any of the activities.
The participant takes full and exclusive responsibility when doing any activities offered by ‘Walk your Talk Retreats’, whether on a retreat, an event or virtually as part of a Skype one-to-one session or on an online course. In no case, are ‘Walk your Talk’ or their operators liable for any damage, direct or indirect, to your health.

Indian retreat:

Walk your Talk accepts no responsibility for any injuries incurred during an Indian retreat, workshop of training course. Medical history & disclaimer forms are to be completed, signed and returned to us before the Indian retreat begins. If you are unsure of your abilities due to previous injuries, please inform us beforehand. Modifications are given to persons with specific needs.

c)Theft & losses of property:

‘Walk your Talk’ recommends that you do not bring valuable items with you during your stay on a Walk your Talk Retreat or Event. If you do, please do not wear jewellery or objects of value during the holistic activities. ‘Walk your Talk Retreats’ is not liable for theft, or for any loss of your personal property, under any circumstances.

d)Transfers:

Walk your Talk cannot be held responsible for your transfers to any of our retreats, workshops or courses. For the Indian retreats Walk your Talk offers a free pick-up from the local airport. This is a courtesy and we cannot be held accountable for any unforeseen circumstances to this service.

e)Venues:

Walk Your Talk is responsible for delivery of the retreat course, not for your food or accommodation. If you have any concerns about the “venues” food or accommodation please inform us and talk to them directly so that the situation can be rectified as soon as possible. ‘Walk your Talk’ cannot be held responsible for any situation that arises with “venues” or accommodation, which is out of Walk your Talk Retreats’s control.

f)Flights & Visa:

When you decide to confirm your holiday with us please ensure that you arrange your flights. Walk your Talk Retreats cannot be held responsible for flights or flights cancellations. You will need a passport to travel to India and also a visa. You are responsible for your passport and visa. You should contact your GP, homeopath or other physicians for details regarding vaccination and the measures you will need to take prior to departure.

g)Sharing a room:

For accommodation with two persons sharing we will place you with a person of the same gender. Walk your Talk Retreats cannot be held responsible for any unfortunate eventualities between persons but will endeavour to accommodate if possible.

h)Food:

On our retreats we cannot cater for any specific dietary requirements others than vegetarian, non-vegetarian and gluten-free diets. The food will be traditional to the area. The retreat includes three main meals generally commence with dinner on the day of arrival at the venue and terminate with breakfast on the day of departure. After this time, payment for any additional meals must be made direct to the venue. No refunds on meals not taken can be given.

3 – Code of conduct:

Walk your Talk Retreats provides a nurturing and safe environment, and each participant is expected to uphold this with all necessary care.
You are expected to be aware of and respect Indian culture and abide to the law of the country.

4 – Complaints:

In the unlikely situation that you wish to make a complaint about our services or products please get in touch with us directly in person or by phone. We will endeavour to fix the problem immediately to the best of our ability.
Applicable law: English law shall govern the terms of this agreement and the jurisdiction of the English courts will apply to any dispute hereunder.

5 – Health & Safety:

By booking with us you are declaring that you know of no reasons why you should not complete a workshop/course/retreat and are not undergoing any form of psychiatric treatment that would affect your completion of the workshop/course/retreat. You are agreeing to take responsibility for any highly charged emotions that may arise. Please contact Walk your Talk in complete confidence if this is not the case. You will not necessarily be excluded from training with us but we do need to know. We reserve the right to ask you to leave the workshop/course/retreat if you give false information.

PRIVACY NOTICE

Who we are

Vanessa Tucker is a sole trader trading as ‘Walk your Talk’. We offer: training, retreats, courses, workshops and services and an online shop.
At Walk your Talk, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Walk your Talk is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Cookies Policy

Our websites use cookies to collect information.

What are cookies?

Like most websites, walkyourtalkretreats.co.uk and vanessajtucker.co.uk websites use cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere. 

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.  Walk your Talk can use cookies to monitor your browsing and purchasing behaviour.

Google analytics

When someone visits www.walkyourtalkretreats.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

Here’s how we let visitors to our website know about our email mailing list:

We collect personal information in a few ways: filling out a booking form, sign-up to our monthly e-newsletter, the download of meditations or our brochure. We use that information for a few reasons: to send you downloads digitally; tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of our emails.

Third parties

‘Walk your Talk Retreats’ does not share any of your personal information with any third parties, for marketing or any other purposes. The only possible exception is in our and your dealings with the “venues” that we work with in providing our Walk your Talk Retreats and Events. We would clearly give them your name and surname in the process of the booking. And we wouldn’t, as a matter of course, give them your email address. There might be exceptions of course – where it is required that they do urgently contact you for example, or if they need to chase a late payment with you. There might also be ‘personal information’ that you provide us that is clearly provided with the intention of being passed onto the venue – eg. information regarding mobility issues or food allergies. Our website and emails may contain links to other websites. We have no control over the privacy practices or the content of any of our business partners, affiliates or other websites to which we provide links from our websites. You should check the applicable privacy policy of the third-party website when linking to other websites.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold via a link at the bottom of all emails we send to you or via emailing your request via our website.

Changes to this Privacy Notice

We review this notice yearly. The last review was in April 2018.